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A Focus on Client Retention for Project Managers - September 10

September 10, 2026 4:00 PM - 5:30 PM (MDT)

Description

Taught by Danielle Feroleto of Small Giants, this Academy session helps project managers understand the importance of building and maintaining strong client relationships to secure repeat business. Project managers play a key role in client satisfaction by managing expectations, communicating effectively, and delivering projects successfully. This class provides practical strategies to strengthen client trust and foster long-term partnerships.

Attendees will learn:

  • How project managers influence client satisfaction and retention
  • Techniques to communicate and manage expectations effectively
  • Strategies to build long-term relationships and secure repeat work


To Register:

Register using the button below. 

When prompted "How did you learn about this training?" choose "AGC Colorado" to receive the AGC member registration rate.

Registration questions? Contact Jenn Swanson at JennS@smallgiantsonline.com


Time

Thursday

September 10

4:00PM to 5:30PM

Location

Online

Zoom via link

Pricing

Member $95

Contact Information

Name: Jennifer Swanson
Email: jenns@smallgiantsonline.com